8k813 Privacy Policy

Introduction

8k813 ("8k813," "we," "us," "our") is committed to protecting the privacy and personal data of all individuals who use the 8k813 online gaming platform, accessible at https://8k813.cam ("Platform"). This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use that information, how we protect it, with whom we may share it, and the rights available to you under applicable Philippine law.

This Policy applies to all users of the 8k813 Platform, including registered account holders, visitors who browse the platform without registering, and individuals who interact with 8k813 through any associated communications channel, including support email and live chat. By accessing or using 8k813, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein.

Who We Are

8k813 is a Philippines-based online gaming platform operating under applicable PAGCOR licensing requirements. As the operator of the Platform, 8k813 acts as the data controller in respect of personal information collected from users, meaning we determine the purposes and means of processing your personal data.

8k813 is subject to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). Our data processing activities are designed to comply fully with these requirements. In addition, as a PAGCOR-licensed operator, 8k813 is subject to specific data handling obligations under Philippine gaming regulations, particularly in relation to anti-money laundering and Know Your Customer (KYC) requirements.

Personal Data We Collect

8k813 collects only the personal data that is necessary to provide the Platform's services, meet our regulatory obligations, and maintain account security. The categories of personal data we collect include:

3.1 Registration and Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify that you are 21 years of age or older)
• Nationality and country of residence
• Username and account credentials (passwords are stored in hashed form and are never accessible in plain text)
• Email address and registered Philippine mobile number

3.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (e.g., PhilSys ID, Philippine passport, driver's license, UMID, SSS card, PRC ID, or voter's ID)
• Proof of residential address (e.g., utility bill or bank statement dated within 90 days)
• Payment method verification documentation (e.g., a screenshot of your registered GCash or PayMaya account showing your name and number)

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method identifiers
• GCash or PayMaya account reference numbers (we do not store full GCash PINs or payment passwords)
• Bank account details where bank transfers are used
• Account balance history and bonus transaction records

3.4 Gaming Activity Data

• Game session logs, including game titles, wager amounts, bet outcomes, and session durations
• Sports betting selections and live betting activity
• Responsible gaming tool settings, including deposit limits, session limits, and self-exclusion status

3.5 Technical and Device Data

• IP address and approximate geographic location derived therefrom
• Device type, operating system, and browser version
• Session timestamps, login history, and access logs
• Cookie identifiers and similar tracking technologies (see Section 8)

3.6 Communications Data

• Support chat transcripts and email correspondence between you and the 8k813 team
• Survey responses and feedback submitted voluntarily through the Platform

How We Collect Your Data

8k813 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, use Platform features, or contact our support team
• Automatically — through cookies, session logs, and analytics tools as you browse and interact with the 8k813 Platform
• From third-party payment providers — GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors may share transaction confirmation data with 8k813 in connection with deposit and withdrawal processing
• From regulatory authorities — in connection with fraud prevention, anti-money laundering screening, or as required by PAGCOR compliance processes
• From identity verification services — where 8k813 uses third-party KYC service providers to assist with document verification, those providers may return verification results to 8k813

How We Use Your Personal Data

The table below summarizes the primary purposes for which 8k813 uses the personal data we collect:

8k813 does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing an alternative lawful basis for processing.

Legal Basis for Processing

Under the Philippine Data Privacy Act, 8k813 processes personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our contractual obligations to you under the 8k813 Terms and Conditions — including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulatory requirements, anti-money laundering obligations under Republic Act No. 9160 (as amended), and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for optional activities such as promotional communications and certain cookie placements, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Sharing Your Personal Data

8k813 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data in the following circumstances:

7.1 Service Providers

8k813 engages trusted third-party service providers to assist with platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting infrastructure, fraud prevention tools, and customer support systems. These providers access your data only to the extent necessary to perform services on 8k813's behalf and are contractually required to handle your data securely and in accordance with applicable Philippine privacy law.

7.2 Regulatory and Law Enforcement Authorities

8k813 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue, or other Philippine government authorities where required by law, court order, or regulatory mandate. Such disclosures are made in compliance with our legal obligations and do not require your additional consent.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of 8k813's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.

7.4 With Your Consent

8k813 may share your data with third parties for purposes not described in this Policy if you have given explicit prior consent to such sharing. You may withdraw that consent at any time.

Cookies & Tracking Technologies

8k813 uses cookies and similar tracking technologies on the Platform to deliver a functional, secure, and personalized user experience. Cookies are small text files stored on your device by your browser when you visit the 8k813 Platform.

8.1 Types of Cookies Used by 8k813

• Strictly necessary cookies: Essential for the Platform to function — including session management, login authentication, and security features. These cannot be disabled without impairing your ability to use 8k813.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Used to collect anonymized information about how users interact with the 8k813 Platform, helping us identify areas for improvement. Data collected by analytics cookies is aggregated and does not identify individual users.
• Marketing cookies (consent-based): Used, with your consent, to deliver relevant promotional content on the Platform. You may opt out of marketing cookies at any time through your browser settings or by contacting 8k813 support.

8.2 Managing Cookies

Most browsers allow you to control or disable cookies through their settings. Note that disabling strictly necessary cookies will impair the functionality of the 8k813 Platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Data Security

8k813 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8k813 Platform
• Password hashing using industry-standard cryptographic algorithms — your password is never stored in plain text and is not accessible to 8k813 staff
• Two-factor authentication (2FA) available for all player accounts as an additional login security layer
• Access controls restricting employee access to personal data on a strict need-to-know basis, with access logging and regular review
• Intrusion detection and monitoring systems that identify and respond to anomalous access patterns in real time
• Regular security audits of the 8k813 Platform infrastructure and data processing systems

While 8k813 takes all reasonable steps to secure your personal data, no transmission over the internet or electronic storage system is entirely risk-free. In the event of a data breach affecting your rights and freedoms, 8k813 will notify the National Privacy Commission and affected users as required by the Philippine Data Privacy Act.

Data Retention

8k813 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with applicable legal and regulatory obligations, and resolve disputes or enforce agreements. The following general retention principles apply:

• Account data and KYC records are retained for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and anti-money laundering regulations under Philippine law.
• Transaction records (deposits, withdrawals, bet histories) are retained for a minimum of five (5) years following the date of the transaction, in compliance with anti-money laundering reporting obligations.
• Support communications are retained for three (3) years following the resolution of the relevant query or complaint.
• Technical and access logs are retained for up to twelve (12) months, subject to security investigation requirements.
• Analytics data is anonymized or deleted within twenty-four (24) months of collection.
• Marketing consent records are retained for the duration of the consent and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 8k813's data destruction protocols.

Your Data Rights

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by 8k813:

• Right to be informed: You have the right to be informed whether 8k813 holds personal data about you and the details of how that data is being processed — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data 8k813 holds about you, along with information about the purposes for which it is processed.
• Right to rectification: If any personal data held by 8k813 is inaccurate or incomplete, you have the right to request correction. You may update most account details directly through your 8k813 account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal obligation requires its continued retention.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to 8k813 in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data on the basis of legitimate interests, including profiling for direct marketing purposes. Where you object to marketing processing, 8k813 will cease such processing immediately.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe 8k813 has processed your personal data unlawfully. Contact details for the NPC are available at the National Privacy Commission's official website.

To exercise any of the above rights, please contact the 8k813 support team. We will respond to all verified data rights requests within 30 days. We may need to verify your identity before processing your request to protect against unauthorized data access.

Children's Privacy and Underage Users

The 8k813 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 8k813 does not knowingly collect or process personal data from any individual under the age of 21.

If 8k813 discovers or is notified that personal data has been collected from an individual under 21 years of age, that data will be deleted immediately and the associated account will be suspended. If you believe that a minor has created an 8k813 account or provided personal data to the Platform, please contact our support team immediately so we can investigate and take appropriate action.

Third-Party Links

The 8k813 Platform may contain references to third-party services, payment gateways, or regulatory resources. This Privacy Policy applies solely to data processed by the 8k813 Platform. 8k813 is not responsible for the privacy practices or content of third-party platforms, and we encourage you to review the privacy policy of any third-party service before providing your personal data to it. Our payment processor partners — including GCash and PayMaya — maintain their own independent privacy policies governing how they handle transaction data on their respective platforms.

Changes to This Privacy Policy

8k813 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, 8k813 will post the updated Policy on this page with a revised effective date and, where appropriate, provide direct notification to registered players via email or platform announcement.

Your continued use of the 8k813 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should stop using the Platform and may request account closure in accordance with the 8k813 Terms & Conditions.

We recommend reviewing this Privacy Policy periodically to stay informed about how 8k813 handles your personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or 8k813's handling of your personal data, please contact our Data Privacy team through the following channels:

• Support Email: [email protected] (displayed as plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, through the live chat feature inside your 8k813 account dashboard

Please include "Privacy Request" in your message subject line along with your registered username or email address so our team can locate your account and respond efficiently. We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 days.

For unresolved privacy concerns, you may also direct a complaint to the National Privacy Commission of the Philippines, which is the competent supervisory authority for data protection matters under Philippine law.